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Our goal, mission and policy, is to provide you with the best products, at a great price and to offer you a secure, private - yet easy and positive shopping experience. Wuyi Rock Tea pledges complete satisfaction, guaranteed. If, for any reason, your expectations are not met, simply return your purchase (unopened) and we will gladly replace it or refund your money within 30 days of purchase. For all opened products please call us at 312-640-1900 and ask for Customer Service.
Returns:
UniquePak Incorporated
Re: Wuyi Rock Tea
314 West Institute Place One West
Chicago, IL 60610
You may also call us at 312-640-1900.
We love to hear from our customers and we want to provide you with the best service possible. Please use our online contact form or call us at 312-640-1900.
If you would like to place an order via telephone, please feel free to call our toll free number at 1-866-WUYI-TEA (1-866-989-4832).
We accept Visa, MC , Amex, and Discover.
![[We Accept Visa, MasterCard, American Express and Discover]](http://lib.store.yahoo.net/lib/yhst-6266191424939/creditcards.gif)
Shipments to Illinois only are taxable at a rate of 2%.
Standard shipping is via UPS Ground Service at the following rates:
| UPS Ground |
Number of
Items Ordered | Shipping &
Handling |
| 1 | $5.50 |
| 2 | $6.68 |
| 3 | $8.11 |
| 4 | $8.85 |
| 5 | $9.06 |
| 6 | $9.18 |
| 7 | $9.81 |
| 8 | $9.94 |
| 9 | $10.06 |
| 10 | $10.69 |
| 11 | $10.80 |
| 12 | $10.92 |
| 13 | $11.88 |
| 14 | $12.79 |
| 15 | $13.65 |
| 16 | $14.62 |
| 17 | $15.53 |
| 18 | $16.45 |
| 19 | $17.36 |
| 20 | $18.28 |
| 21 | $19.19 |
| 22 | $20.10 |
| 23 | $21.02 |
| 24 | $21.93 |
APOs, Hawaii, Alaska, Virgin Islands, Puerto Rico, Guam and US Territories is standard delivery with Priority Mail. UPS is considerably higher for these areas. (Priority Mail is required for all PO Boxes and APOs.)
We choose the method which we feel will get the package there promptly and safely.
For faster delivery, a definite delivery date is available to domestic customers via UPS Next Day Air service. Signature is required.
| UPS Next Day Air Service |
Number of
Items Ordered | Shipping &
Handling |
| 1 | $26.25 |
| 2 | $29.50 |
| 3 | $32.75 |
| 4 | $35.75 |
| 5 | $38.75 |
| 6 | $41.75 |
| 7 | $44.75 |
| 8 | $48.00 |
| 9 | $51.00 |
| 10 | $54.00 |
| 11 | $56.75 |
| 12 | $59.25 |
We do not currently ship outside of the US and its' territories.
S/H charges vary with destination, amount of order and type of service.
NOTICE to UPS Recipients:
If you have signed a waiver of signature with FedEx, then you are responsible for the package once it is delivered to the address you specify.
We may verify all credit card information on overnight orders with the issuing bank as a service to customers to avoid fraudulent orders.
We respect your privacy and will never release or sell any information about you to third parties. For our complete Privacy and Security Policies, please visit our Policies page.
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